360ph Terms & Conditions

1. Acceptance of Terms

By accessing 360ph or registering an account, you confirm that you have read, understood, and agree to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the platform.

These terms apply to all services available on 360ph, including sports betting, live casino games, video slots, and eBingo. They apply to players accessing the platform from anywhere in the Philippines, whether from Manila, Cebu, Davao, or any other location.

360ph may update these terms from time to time. Continued use of the platform after any changes are published constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically.

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2. Eligibility and Account Registration

To register and use 360ph, you must meet all of the following requirements:

• You must be at least 21 years of age. 360ph strictly prohibits use by anyone under this age.
• You must be physically located in the Philippines at the time of use.
• You must register using accurate and complete personal information. Providing false details is grounds for immediate account suspension.
• You may only hold one account per person. Duplicate accounts will be closed and any balances may be forfeited.
• You must not be a current employee, contractor, or immediate family member of a 360ph employee.

Account registration requires identity verification (KYC) before withdrawals can be processed. This includes submission of a valid government-issued ID. 360ph reserves the right to request additional documentation at any time to verify your identity or the source of funds.

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3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials. This includes your username, password, and any OTP codes sent to your registered mobile number or email.

You must not share your account with anyone else, allow third parties to place bets on your behalf, or use automated tools or bots to interact with the platform. Any activity conducted through your account — whether or not authorised by you — remains your responsibility.

If you suspect unauthorised access to your account, contact 360ph support immediately at [email protected]. We recommend enabling all available security features, including OTP login verification.

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4. Deposits and Payments

All transactions on 360ph are conducted in Philippine Peso (PHP). There is no foreign currency conversion for deposits or withdrawals.

Accepted deposit methods include GCash, Maya, and Philippine bank transfers. These are the standard channels available to registered players. 360ph does not accept credit cards or cryptocurrency as deposit methods for wagering purposes.

Minimum and maximum deposit amounts may apply and are displayed at the time of transaction. Deposits are typically credited to your account promptly once the payment is confirmed by the provider, though processing times may vary depending on the channel used.

360ph does not charge fees on standard deposits, but your payment provider may apply their own transaction charges. Please check with your bank or e-wallet provider for their applicable fees.

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5. Withdrawals

Withdrawal requests can be submitted through the same channels used for deposits — GCash, Maya, and Philippine bank transfers. Withdrawals are processed to the same account or payment method used for the most recent deposit, wherever possible.

Before your first withdrawal, identity verification (KYC) must be completed. This is a one-time process unless your account details change or 360ph requests updated documentation.

Withdrawals are subject to minimum and maximum limits, which are shown in the withdrawal section of your account. 360ph aims to process withdrawal requests within a reasonable timeframe, though actual receipt of funds depends on your payment provider's processing schedule.

360ph reserves the right to delay or decline withdrawal requests pending verification of identity, wagering activity, or compliance checks. For full details on how withdrawals work, visit the Withdrawal page.

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6. Betting Rules

All bets placed on 360ph are subject to the specific rules of the relevant sport or game at the time the bet is accepted. General rules include:

• Bets are final once confirmed. Cancellation or modification is not permitted after acceptance.
• Minimum and maximum bet amounts apply per event and market. These limits are displayed on each betting market.
• If an event is postponed or cancelled and not resumed within a specified timeframe, bets may be voided and stakes returned.
• In-play bets are accepted at the odds shown at the moment the bet is submitted. Network delays may affect the odds available to you.
• 360ph reserves the right to void bets where odds or payouts were clearly published in error.
• Winnings are credited to your account balance in PHP after the relevant event concludes and results are verified.

For guidance on how to place bets and navigate the available markets, visit the Bet page.

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7. Promotions and Bonuses

360ph may offer promotions, bonuses, cashback, and other incentives to registered players from time to time. All promotions are subject to their own specific terms and conditions, which will be clearly stated when the promotion is active.

General principles that apply to all promotions include:

• Promotional offers are available to eligible players only and may be subject to minimum deposit requirements or wagering conditions.
• Bonuses may not be withdrawn directly — they are typically subject to wagering requirements that must be met before withdrawal.
• 360ph reserves the right to modify, suspend, or cancel any promotion at any time.
• Abuse of promotional offers — including creating multiple accounts to claim bonuses more than once — will result in account suspension and forfeiture of any related winnings.

360ph does not guarantee the availability of any specific promotion. Check the platform regularly for current offers.

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8. Responsible Gaming

360ph takes responsible gaming seriously. Betting involves real financial risk, and no outcome can be guaranteed. We strongly encourage all players to:

• Set a personal budget before playing and stick to it regardless of outcomes.
• Treat betting as entertainment, not as a source of income.
• Use the deposit limits, session time reminders, and self-exclusion tools available in your account settings.
• Take regular breaks and avoid betting when emotionally distressed or under the influence of alcohol.

If you feel your gambling is becoming a problem, 360ph provides self-exclusion options that can be activated at any time. For the full list of tools and support information, visit the Responsible Gaming page.

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9. Prohibited Activities

The following activities are strictly prohibited on 360ph and may result in immediate account suspension, permanent ban, and forfeiture of funds:

• Creating multiple accounts or using another person's account.
• Using automated software, bots, or scripts to interact with the platform.
• Attempting to exploit system errors, technical glitches, or promotional offers in bad faith.
• Collusion with other players to manipulate betting outcomes.
• Any form of fraud, money laundering, or use of the platform for illegal purposes.
• Using VPN or other tools to circumvent geographic restrictions or account verification requirements.

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10. Account Suspension and Closure

360ph reserves the right to suspend, restrict, or permanently close any account at its discretion, including where there is evidence or reasonable suspicion of:

• Breach of these Terms and Conditions.
• Fraudulent activity or abuse of promotions.
• Failure to complete identity verification when required.
• Requests from regulatory or law enforcement authorities.

You may also close your account voluntarily at any time by contacting support. Any verified balance will be returned to you after applicable checks are completed.

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11. Limitation of Liability

360ph is provided on an "as available" basis. While we make reasonable efforts to maintain platform availability, we do not guarantee uninterrupted access. 360ph is not liable for losses arising from:

• Temporary platform downtime or technical errors beyond our reasonable control.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Losses resulting from bets placed based on your own judgment and risk assessment.
• Unauthorised access to your account resulting from your failure to maintain credential security.

Nothing in these terms limits 360ph's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

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12. Privacy and Data

360ph collects and processes personal data in accordance with our Privacy Policy. By registering, you consent to the collection and use of your personal information as described there. This includes data used for identity verification, fraud prevention, and account management.

360ph uses SSL encryption and OTP-based authentication to protect your account data. We do not sell personal data to third parties for marketing purposes.

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13. Contact and Support

If you have questions about these Terms and Conditions or need assistance with your account, you can reach the 360ph support team at:

Support is available around the clock. For faster resolution, include your registered account username and a clear description of the issue in your message.